Last Updated: 12/10/2025

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California Teledentist™ (“Company,” “we,” “our,” or “us”) is committed to protecting your privacy and safeguarding your personal information. This Privacy Policy explains how we collect, use, disclose, and protect your information when you use our website, schedule a consultation, or participate in a virtual dental second-opinion service.

By using this website, you agree to the practices described in this Privacy Policy.

 

1. Information We Collect

Personal Information

We may collect personal information that you voluntarily provide, including:

• Name

• Email address

• Phone number

• Date of birth

• California residency confirmation

• Dental history and concerns

• Uploaded dental images, X-rays, treatment plans, or related documents

Automatically Collected Information

Our website may automatically collect technical data such as:

• IP address

• Browser type

• Device information

• Cookies and usage analytics

This information helps improve site functionality and user experience.

 

2. How We Use Your Information

We may use your information to:

• Provide virtual dental second-opinion services

• Review X-rays, photos, and treatment plans

• Communicate with you regarding your appointment

• Send confirmations and follow-up messages

• Improve our services and website performance

• Maintain compliance with legal and healthcare regulations

We do not sell or rent your personal information.

 

3. HIPAA-Related Privacy Practices

Although California Teledentist™ is not a covered entity under all circumstances, we treat your health-related information with the same care and confidentiality expected under the Health Insurance Portability and Accountability Act (“HIPAA”).

We take steps that include:

• Limiting access to your health information

• Using secure platforms for communication when possible (e.g., encrypted video tools and secure email)

• Avoiding unnecessary data retention

• Storing uploaded files in secure, access-controlled environments

Important Notice:

Some third-party tools used in the workflow (such as email providers, hosting services, or video meeting platforms) may not be designated as HIPAA Business Associates. By using this service, you acknowledge that:

• Certain communications may occur through non-HIPAA-regulated systems

• You consent to the transmission of dental records, X-rays, and personal health information electronically

• You understand that virtual consultations may involve inherent privacy risks

We strive to select reputable, secure platforms, but we cannot guarantee HIPAA compliance for tools we do not own or control.

 

4. How We Share Your Information

We may share your information only when necessary to:

• Provide the consultation services

• Communicate with secure third-party service providers (e.g., email, scheduling, payment processors)

• Comply with legal obligations

We do not sell or share your information for marketing purposes.

 

5. Data Security

We use appropriate technical and administrative safeguards to protect your information, including:

• Encrypted data transfer when possible

• Secure file storage

• Restricted access to protected information

However, no method of online transmission is 100% secure. You acknowledge these inherent risks when submitting information electronically.

 

6. Payments

Payments are processed through third-party payment providers. We do not store your credit card or financial information.

 

7. Data Retention

We retain only the information needed to:

• Complete your consultation

• Maintain accurate records

• Comply with legal and professional guidelines

You may request deletion of your records at any time, subject to legal requirements.

 

8. Your Rights

You may request:

• Access to your information

• Corrections to inaccurate information

• Deletion of your records (when legally permissible)

• Limited communication preferences

Contact us at: info@CaliforniaTeledentist.com

 

9. Consent to Electronic Communications

By using this website and submitting your information, you consent to:

• Electronic communication

• Email transmission of dental records

• Digital file exchange (X-rays, photos, treatment plans)

 

10. Changes to This Policy

We may update this Privacy Policy occasionally. Changes will be posted with the updated date.

 

11. Contact Us

For questions about this Privacy Policy or your information, contact:

California Teledentist™
Email: info@CaliforniaTeledentist.com